개인정보 처리방침

PlainVPN is built with privacy first. This page explains what information we collect, why we collect it, and what we do not collect.

Last updated: 2026-01-18 Service: PlainVPN

간단 요약

사용자의 브라우징 활동 로그를 보관하지 않습니다. 방문한 사이트, 수행한 DNS 쿼리, 접근한 콘텐츠를 저장하지 않습니다.
최소한의 계정 데이터만 사용합니다. 구독을 운영하고 로그인을 가능하게 하는 데 필요한 데이터만 저장합니다.
보안 및 악용 방지. 서비스 보호를 위해 제한적인 기술 기록을 보관합니다(사기, 스팸, 공격 방지).
지원 이용은 선택 사항입니다. 티켓을 열면 답변을 위해 사용자가 보낸 내용을 저장합니다.

1) 수집하는 정보

We collect only what we need to operate the service.

Account information

Email address (used for login, account notices, and support).
Hashed password (we never store your password in plain text).
Basic account status (active, cancelled, etc.).

Subscription & payments

Payments are handled by payment providers (for example Apple, Google, or card processors). We store limited subscription metadata such as plan type, renewal status, and provider identifiers needed to confirm access.

We do not store full card numbers. Payment details are handled by the payment processor.

지원 티켓

If you contact us (by support ticket or email), we store the message content, any attachments you provide, and timestamps so we can help you.

Technical / security data (limited)

We may temporarily process limited technical information to keep the service reliable and secure, such as:

Encrypted VPN traffic is routed through PlainVPN 서버 solely to provide the VPN service and is not analyzed or logged in terms of your browsing activity.

Connection events needed to provision VPN access (e.g., device registration, server assignment).
Service abuse signals (rate limiting, fraud prevention, attack mitigation).
Operational logs about server health (not your browsing activity).

2) 수집하지 않는 정보

Websites you visit or pages you view.
DNS queries you make (the domains you look up).
Traffic content (messages, files, video streams, etc.).
Detailed activity logs linked to your browsing behavior.

3) 정보 사용 방식

To create and maintain your account.
To provide VPN service functionality (authentication, device limits, server access).
To process subscriptions and validate active access.
To respond to support requests and communicate important notices.
To protect the service from abuse and keep infrastructure stable.

4) 데이터 보관

We keep account and subscription information while your account is active, and for a reasonable period afterward where needed for security, operational integrity, legal compliance, or dispute resolution.

지원 티켓 are stored as long as needed to handle your request and maintain support history.

6) 보안

We use reasonable technical and organizational measures to protect the service and your account, including encryption in transit (HTTPS), access controls, and least-privilege practices.

No system is perfect, but we design PlainVPN to minimize stored data and reduce risk.

PlainVPN follows Google Play policies regarding user data handling and transparency.

7) 사용자의 선택과 권리

You can update your account info inside your cabinet when available.
You can delete your account inside the app or you can request account deletion by contacting support.
You can request a copy of account data we hold about you (subject to verification).

8) 연락처

개인정보 보호 관련 질문이 있으신가요? 다음으로 문의하세요: sales@plainvpn.net